HELP ARTICLE

How do I fix a browser or cache issue?

If a page looks outdated or a control does not respond, try a hard refresh: Ctrl + Shift + R on Windows or Command + Shift + R on Mac.

If that does not help, try a private browsing window and check whether a browser extension is interfering.

Still stuck? Contact support with the page URL, the action you tried, and a screenshot with sensitive information hidden. Never include passwords or API keys.

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