# How does the CRM platform work? Our comprehensive CRM platform allows you to interact directly with your leads which is powered by Gohighlevel (our developer partner). You can utilize features like two-way SMS texting, email campaigns, calendar booking, and more, all designed to keep you engaged with your prospects seamlessly. \*NOTE: To utilize texting, you have to set up a separate Twilio account. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.extremeleadprogram.com/complete-lead-solution/how-does-the-crm-platform-work.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.